CourseMate: Facilitating Student Course Exploration @ CMU

Brief
Although students enter Carnegie Mellon University with a variety of interests and passions, the nature of compartmentalized schools often prevents them from discovering other courses outside their major. My team designed an app that would aid students' ability to take advantage of school resources when exploring interdisciplinary courses.

Project Goals
1.   Identify gaps within the current student course selection system at CMU.

2.  Increase student accessibility to courses to allow for more interdisciplinary studies.

3.  Design a solution that personalizes the course-search experience for individual students.



Collaborators
Caitlyn Baench
Francis Park
Sarah Xi

Role/Contribution
Product Design
User Research
Visual Branding

Timeline
Fall 2020

Problem Space
As Carnegie Mellon categorizes its courses within departments/schools, our problem space surrounded student awareness and flexibility in exploring other fields or interests. Our team focused on researching pre-existing platforms that currently facilitate student courses and identifying pain points that restrict students from exploring new courses outside their major.


Research
My team first launched into the brainstorming process by mess-mapping our thoughts and understandings of our problem space.

We wanted to first understand what factors might influence a student to pursue different studies or fields of interests to start with, as well as what intrinsic or extrinsic motivations might contribute to a student's decision-making process when shaping course schedules.

‍For student outreach, we began gauging student perspectives on the problem space by setting up interactive surveys at the entrance to our school. To accommodate for COVID-19 restrictions, we used push pins for students to safely mark their opinions for our surveys. We first started with open-ended questions that were relevant to the root of our topic space.

To learn more about the accessibility of courses in other schools, we interviewed academic advisors to discuss what obstacles might exist for students who are interested in trying different courses. Interviewing transfer students and conducting interactive surveys also provided insight on the needs, emotions, and satisfaction levels of students at CMU.

Based on our research, we determined that many students are interested in exploring outside their major but have yet to do so due to a lack of available options from the school. Many transfer students also mentioned that student-to-student communication played a key supporting role in trying other courses, and finally, even if students might find courses that suit their interests, it is difficult to match with a course that is tailored towards their working style.

Using these findings, we summarized three main pain points that were highlighted across our findings. The first was a lack of communication between students due to the compartmentalized nature of the schools. This leads into issues with accessibility, which act as a barrier for students to find available and personalized information on where they might be able to pursue their unique passions in college. Finally, SIO, CMU’s course registration platform, has a user interface that lacks flexibility and its inefficiency discourages students from finding new courses.

In response to these pain points, our design solution aimed to elevate student capacity and flexibility across courses. “CourseMate” is a redesigned course search platform that provides streamlined service for locating classes based on interests with three main functions:
 
1. Allows users to create a profile using data from playful, personalized questions to build student identity.               
2. Provides a list of recommended classes that would best fit the user’s goals and individual passions.               
3. Creates a space for students to develop mentorships or connections based on class experience.

PROTOTYPING & BRANDING
After researching and getting a better understanding of our goals and problem space, my team worked together to build a brand for our platform. Our visual approach was lighthearted and playful in order to encourage students to expand their comfort zones and find value in the exploration process. 

Click here to see our
pdf version.

For our logo design, we worked over Figma to create a logo/app icon to fully build out the CourseMate brand.

Logo Iterations

Once we had the base idea of our mobile platform brand, I then worked with my team to flush out the wireframes for user experiences.

Wireframes


More content coming soon!